34min

27 March, 2023

A note for copywriters: how to create content for social media

A guide to writing effective social media posts from the marketing agency Art-Sites.

Table of contents:

The modern world is hard to imagine without social media. We wake up checking the news on social platforms, we go to sleep watching funny videos in Reels and Stories and amusing photos, we shop through Instagram and Facebook and read reviews and recommendations from friends in the same place. Around 2.3 billion users from all over the world log into social media every day. Knowing that, every company and brand tries to find its target audience and offer its product or service. But you cannot offer your services head-on, as the saying goes. There are certain rules for writing copy for social media.

And we can assure you that content for social media differs fundamentally from writing blog articles. Want to know how to write posts properly for popular platforms such as Instagram? Then this guide is for you!

How do you attract attention to a post?

Well-written social media posts make your product or service recognisable and attract new customers. It is an excellent way to promote your brand or company and learn what real users think of your product, so that you can make it even better and increase sales.

For your post to be read you have to take a mass of nuances into account. At first glance they look insignificant, but together they affect the emotional side and let you nudge the reader towards a specific action.

Content for social media should meet the following criteria:

  • brevity and clarity — people do not like reading long, dull texts;
  • intrigue – interest the reader so that they stop at your post and take a particular action;
  • one post should contain only one offer — if you simultaneously suggest buying a toothbrush, a book and a fishing rod, the customer will not understand what was wanted of them and will simply leave;
  • a focus on the target audience — the reader has to understand that the text was written for them and that the product offered can solve their problem;
  • addressing pain points — uncover your customers' pain points and problems and offer solutions through your product or service;
  • end posts with questions — that way you increase your audience's activity.

The most effective approach is to make a commercial offer for each segment of the target audience, so that the text is read by someone interested in your product and ready to buy it.

The structure of a post

Structure matters in everything, and posts are no exception, even short ones. It is structure that helps build a logical chain between paragraphs, sentences and words. Without it there is simply chaos, and the user cannot understand what you wanted to convey.

So the structure of any post should consist of three elements:

  1. The headline
  2. The main part.
  3. The conclusion and the call to action.

Let us look at each part separately.

The headline

10 seconds — that is how long you have to interest the reader in your post!

A good headline should be short, clear and intriguing. 70% of users read it, while only 20% read the main text. So there is no need to explain how important it is for the headline to be well considered and to capture attention from the first seconds.

Before the reader expands the text, only 125 characters are shown — they have to be original and pointed.

You must not lie in a headline! It has to match exactly what the reader will learn further down the post.

Numbers work very well in headlines. We wrote about that earlier in one of the publications on our blog.

The main text

This is the block with the information you want to convey to a potential customer or to your followers.

The first 5-7 words matter most. They should describe your message and at the same time interest the reader with something unique. Express your opinion or name the problem. Audiences today want to see a clearly stated position from the brand or person they follow.

The perfect text — is one from which nothing can be removed, not one to which nothing can be added. Stop being a writer and speaking in literary language. Talk to the reader the way you would to a colleague — quickly, precisely and perhaps with a little humour.

Tip: use fewer adjectives. A nice dress, an interesting course and a tasty yoghurt no longer work. Every word has to be relevant and important.

The call to action

A call to action has to be clear, specific and easy to understand.

Every post needs a conclusion. You have talked, described the product's advantages and explained which problem it can solve — now draw a line at the end of the post and leave a veiled call to action. A post for the sake of a post is of no use to anyone. The material should make people want to like it, leave a comment, share it or send a message. Do not be afraid to ask a question at the end of a post and to ask followers to answer it and share their own experience.

Advice from Art-Sites

Tip 1. Publish regularly

The first thing to understand — there should be no chaos in your feed or on your page. Every post topic has to be thought through and structured. For that it is worth building a content plan.

Social media algorithms are quite demanding, so an SMM copywriter has to stay constantly involved. By the time you draw up a content plan you should have a content strategy: an understanding of the target audience, its needs and your assumptions about the information you intend to hook that audience with.

What you need to do:

  • build a portrait of your target audience (age, gender, interests);
  • study the information on competitors' pages;
  • define the list of topics that attract attention;
  • think through the visual side.

When and how often should you post?

There is no single answer to that question. The main thing — is to post regularly and well for your target audience. If you set yourself the goal of publishing 2-3 posts a day, stick to it whatever happens. If you cannot generate that much interesting, useful content, publish less but every day. If you see that your audience has started unfollowing your page, act immediately. Adjust your strategy and content plan. Reduce the number of posts, polishing each one until it is perfect. Keep to consistency and quality. The result lies not in the number of posts but in their quality.

Tip 2. Define your audience and develop a tone of voice

SMM — is direct communication with living people and the building of relationships with them. And how can you engage if you do not know who and what you are writing for?

When creating a portrait of your target customer, always put yourself in their place and ask yourself these questions:

  • Will the content be interesting?
  • What benefit will it bring followers?
  • Which problem will it help solve?

Knowing the answers to those questions lets you understand exactly which content format to use.

Once the audience is defined, you should establish a tone of voice — the manner in which you communicate on social media. Every brand is like a living person: it has a character and its own way of talking. That creates a sense of trust and makes a post alive, like a friendly conversation. Social media users come there above all to communicate, so neutral, impersonal sentences and phrases will not bring the result you want.

Tip 3. Keep the length and content of posts in proportion

Brevity is the soul of wit, and also a defining feature of social media copy. Social media users no longer want to trouble themselves with long texts; they want entertainment and quick endorphins.

If you do have to write a long post, break it into paragraphs and logical blocks. Alternate long, short and medium sentences. They complement each other well and the text reads more easily. It is good to use simple sentences rather than complex ones, so cumbersome constructions are better simplified. You can break the text into parts and place them in a carousel.

For easier reading, make lists. Such information is easier to take in than an endless enumeration of something.

Numbers work excellently; they have a positive effect on conversion and show the expertise behind what is written.

The text itself should be such that people want to finish it. It should be written lightly and filled with useful information.

Never write in CAPS. Especially when whole sentences and paragraphs are in capital letters. When you see such a text it feels as though someone is shouting at you. CAPS LOCK is better used only when a single word or an important fact needs emphasis.

You should also avoid using several punctuation marks at the end of a sentence.

Emoji in posts, on the other hand, are practically a requirement. But the choice of emoji has to be sensible; they should not be overused or, worse, used to replace words.

Tip 4. Read it aloud

Always read your text aloud after writing it, edit it and read it again. If it is hard to read, something is wrong with the text. Think about how you would describe your project to friends and acquaintances.

Tip 5. Vary your content

Always keep your finger on the pulse, watch your audience and its mood. Ask questions, run polls, read the comments and talk to followers in your posts — that matters a great deal! And do not be afraid to experiment with different types of content. Add a pinch of humour, run competitions, make selections, write checklists and do not forget informational and selling posts. Remember, content on social media — is a mix of everything you think your followers will find interesting.

And one more important point: content has to be DIFFERENT for each social network!

Cross-posting is sometimes possible, but it is not a cure-all, not a lifebuoy and certainly not the road to success. Every social network has its own audience, and therefore its own interests and ways of taking in information. If you post the same publications everywhere without editing them for each network, there is a high probability that on some network you will be read less — and people will engage with your brand less too.

Finding out whether your followers like the content you offer is quite simple. Pay attention to the statistics. The «like» and «share» marks are the litmus test that shows whether the content matches your followers' interests.

For genuinely effective SMM copy it is better to use the services of specialists who understand the specifics of the target audience. A lack of a systematic approach and a failure to follow the content rules set out above can waste the money and time you spend on promotion.

Author
/ Senior Copywriter
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