22min

09 April, 2024

Call to action: a guide to writing a call that works

In today's world, where a consumer's attention is pulled at by a mass of tabs, apps and notifications, holding an audience's interest becomes an ever harder task. This is where an effective call to action, or CTA, comes in. The tool does not merely remind your customers what they can do next — it motivates them to do it. And whether that is buying a product, subscribing to a newsletter or simply clicking a link, — a good CTA can significantly increase conversion and affect the success of your business.

In this article we look at every nuance of creating effective CTAs: from the theoretical basics to practical examples. We start by learning what a call to action is and why it matters so much in modern marketing. We then move on to the key elements that make a CTA not only noticeable but effective. We talk about the psychological aspects that can strengthen your message and the testing methods that let you choose the best option. In closing we give several successful cases from various industries.

Table of contents:

What is a Call-to-Action (CTA)?

So what is a call to action, or CTA? It is a phrase or a design element that not only attracts attention but prompts a person towards a particular action. In the context of a real estate agency in Türkiye that can be the invitation: «Learn more about villas in Antalya» or a button reading «Request a callback». Let us look in more detail at what makes a CTA effective and which types of CTA exist.

Defining a CTA and what it does

A Call-to-Action — is a marketing tool whose task is to draw a potential client into engaging with your business. Its functionality is extremely varied: from a simple move to another page to filling in a contact form or making a purchase.

In property, and especially in Türkiye, where the market attracts many foreign investors, a CTA can serve various purposes:

  • Collect contact details for later communication.
  • Offer a virtual tour of a property.
  • Encourage people to book a consultation with an agent.

Examples of different types of CTA

Buttons

This is the most widespread type of CTA. A button with a striking design and clear text can significantly increase conversion. A «Get a consultation» button on a page describing apartments in Istanbul, for example.

Text links

Not every CTA has to be bright and conspicuous. Sometimes a text link inside an informative article about the Turkish property market can be very effective. Example: «Interested in investing in Turkish property? Find out more here.»

Images and banners

Visual elements can act as CTAs too. Imagine your site has a photo gallery with images of prestigious villas on the coast. Under each image there can be a short text with an invitation: «Want to live here? Get in touch!»

So a CTA — is not merely a «pretty button» or «convincing text». It is a strategic element of your marketing that can substantially affect the success of your real estate agency in Türkiye. In the sections that follow we look at how to make your CTA as effective as possible.

Why does a CTA matter so much?

Before moving on to creating your own calls to action, you have to understand what value they can bring your business. Especially when it comes to the property market in Türkiye, which attracts the attention of both local and foreign investors. Let us look in more detail at how a CTA can become a key element of your marketing strategy.

Higher conversion

One of the main indicators of how effective your website or advertising campaign is — is conversion. Calls to action are aimed at turning site visitors into buyers, subscribers or at least interested people who leave their contact details.

Imagine, for example, that your agency specialises in selling apartments in Antalya. You create a landing page with a detailed description of the property and photographs. At the bottom of the page there is a CTA button reading «Book a viewing». The brighter and clearer that invitation, the better the chances that the visitor will do exactly what you expect of them.

Engaging the audience

To hold potential clients' attention over the long term you have to offer something of value and also create mechanisms for continuous engagement. In that context a CTA can act as the «hook» that motivates a visitor to explore your offer further.

Example:

A page describing premium apartments in Istanbul can carry a banner inviting people to «Download the full property catalogue with prices». That not only provides valuable information but also gives you the chance to collect contact details for later email marketing.

Strengthening engagement with content

Calls to action not only help with sales but also make your content interactive. That can be especially useful for articles or video reviews about the Turkish property market.

Suppose you published an article about the advantages of investing in Turkish property. At the very end you can add a CTA as a text link: «Ready to invest? Contact our expert for a personal consultation». That approach makes your content not merely informative but effective.

Calls to action are an inseparable part of successful marketing in property. They help increase conversion, activate your audience and make your content more engaging. In the next part of this article we go into the details of creating effective CTAs.

The key elements of an effective CTA

Now that we understand how important calls to action are for your marketing success, let us get specific. Which factors make a CTA not merely good but effective? In this part we look at the key elements worth paying attention to when creating a CTA for a real estate agency in Türkiye.

Clarity and brevity of the message

The first and perhaps the most important aspect — is the clarity and brevity of your message. The user has to understand instantly what exactly you want from them.

Example:

If your goal — is to get enquiries about viewing apartments in a new development in Izmir, a button reading «Book a viewing» will be far more effective than the ambiguous «Find out more».

Visual design

The visual side plays a large role too. The design of a CTA should be appealing but not distracting. It should harmonise with the overall style of your site while still standing out against the background.

Example:

If the main colour of your site — is blue, make the CTA button orange or red so that it attracts attention without «shouting» across the whole site.

Placement on the page

The position of a CTA on a web page can also significantly affect its effectiveness. The best place depends on many factors, including the structure of the page and user behaviour.

Example:

If your site has a long article about the advantages of living in Antalya, place the CTA not only at the end but also in the middle of the text, so that the reader can act straight away.

Colour and contrast

A colour palette can have a strong psychological effect on decision-making. Choosing the right colours and contrasts can significantly increase the visibility of your CTA and encourage users to act.

Example:

On a page about residential property in Istanbul, use a green button for a CTA reading «Buy now». Green is often associated with positive action and can encourage a purchase.

In the end, creating an effective CTA — is an art that requires attention to many details: from the clarity of the message to the visual design and the position on the page. But it is exactly those nuances that make a CTA a powerful tool in a marketer's hands. In the next part we talk about the psychological aspects that can make your CTA even more convincing.

Psychological techniques

How do you make your CTA not merely noticeable but remarkably attractive? The answer lies in understanding consumer psychology. This section is devoted to the methods that bring a touch of psychology into your marketing and make calls to action even more powerful. Let us look at that through examples from property in Türkiye.

Principles of persuasion

One of the best-known researchers in the psychology of persuasion — Robert Cialdini — identifies several key principles, among them authority, reciprocity and scarcity.

Authority

People tend to trust experts. If your site provides quality information about the Turkish property market and carries reviews from well-known experts, an invitation such as: «Get an expert consultation now» will be far more effective.

Reciprocity

Offer something valuable for free (a free virtual tour of an apartment, for example), and potential clients will be inclined to respond in kind.

Scarcity

An effective CTA often uses the principle of scarcity: «The last apartment with a sea view is still available!»

FOMO (Fear of Missing Out)

The fear of missing something important is a powerful motivator. «20% discount today only!» or «2 apartments left at the old price!» — such invitations create a sense of urgency and prompt quick action.

Social proof

Other people's reviews and recommendations often influence decisions. If your site has a section with positive reviews from satisfied clients, a CTA such as: «Join hundreds of happy property owners in Türkiye» can be very effective.

Understanding consumer psychology lets you create calls to action that are not merely noticeable but psychologically effective. Use these techniques to make your marketing even more convincing and effective. In the next part we look at methods of testing and optimising your CTA.

How to test and optimise a CTA

Even the most creative, well-considered CTA does not promise instant success. The effectiveness of a call to action — is not a static figure; it requires constant monitoring and correction. In this part we talk about the methods that help you not only measure but also improve your CTA's results, especially if your business involves property in Türkiye.

A/B testing

The most reliable way of assessing your CTA — is A/B testing. This is a method in which two versions of an element (a button, for example) are used at the same time in order to find out which performs better.

Example:

You can compare two CTA options for a page describing apartments in Ankara. The first option: «Book a viewing», the second: «Get a free consultation». By analysing user actions you can determine which of them brings more enquiries.

Metrics for assessing effectiveness

Choosing the right metrics for assessing a CTA — is half the success. They can include:

  • Conversion rate: the ratio of successful actions to the total number of visitors.
  • Click frequency: how many times users click your CTA.
  • Time spent on the page: if it increases, that can be a sign that your CTA has interested visitors.

Continuous optimisation

The world is dynamic, and your CTA has to change with it. New trends, seasonal factors or even current events can affect consumer behaviour.

Example:

If you have a new residential complex on the coast and the summer season is approaching, it is worth updating your CTA. You can use, for example: «Book a viewing and get a discount on the initial payment this summer only!»

Testing and optimising a CTA — is not a one-off exercise but a continuous process. By using the right methods and metrics you can significantly increase the effectiveness of your marketing in Turkish property. In the next part we sum up and give several specific recommendations for creating convincing CTAs.

Real examples of successful CTAs

Theory — is all very well, but nothing convinces like real examples. In this section we look at specific cases from various industries, including property in Türkiye. Analysing these examples helps you understand which factors made those CTAs effective and which mistakes are worth avoiding.

Cases from different industries

Online retail

Here CTAs such as «Buy now» or «Add to basket» have become classics. CTAs with added urgency work even better, however: «Last chance! Order before 18:00 and get free delivery!»

Travel

In this industry CTAs are often used to encourage fast booking: «Only 3 rooms left at this price. Book now!»

Property in Türkiye

For agencies working with property in Türkiye, one successful example can be a CTA on the site's home page: «Download a free guide to investing in Turkish property». This CTA not only attracts attention but also provides valuable information, which increases the chances of conversion.

An analysis of successful and unsuccessful examples

A successful example

A real estate agency specialising  in residential property in Türkiye used the CTA: «Schedule a virtual tour now». It attracted a large number of clients, because the offer was relevant and specific and the CTA itself sat in a visible part of the page.

An unsuccessful example

The same agent tried using the CTA: «Find out more». Although that call to action is used frequently, in this context it did not produce the expected results. The reason? It was too general and gave no information.

Real CTA examples can offer valuable lessons for your business. It is especially important to analyse various industries and contexts in order to understand which approaches will be the most effective in your particular case. In the final part we sum up and give recommendations for creating convincing, effective calls to action.

We have gone through a detailed analysis of how to create effective calls to action (CTAs): from understanding why they matter to psychological techniques and real examples from various industries. This guide is meant to be your reliable compass in the world of marketing and sales.

Author
/ Senior Copywriter
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